Corrections Policy

Our Commitment to Accuracy

GhanaTalksRadio is committed to providing accurate, responsible and trustworthy information to its audience.

Journalism is a human process and, despite reasonable efforts to verify information, errors can occasionally occur. When we identify a material factual error, we seek to correct the published record promptly and transparently.

Our corrections policy explains how GhanaTalksRadio handles factual errors, corrections, clarifications and complaints relating to published editorial content.

What We Correct

We may correct errors that materially affect the accuracy or understanding of published content.

• Incorrect names or identities
• Incorrect dates or locations
• Incorrect figures or statistics
• Incorrect quotations
• Incorrect descriptions of events
• Incorrect attribution of information
• Material factual errors
• Misleading factual statements

Minor spelling, punctuation, formatting or grammatical errors that do not materially change the meaning of an article may be corrected without a formal correction notice.

Corrections vs. Clarifications

A correction is appropriate when published information contains a material factual error.

A clarification may be used where the information is substantially accurate but could reasonably be misunderstood because of wording, context or presentation.

In either case, our objective is to ensure that the published information accurately communicates the available facts.

How to Request a Correction

Anyone who identifies a potential factual error in content published by GhanaTalksRadio may contact our editorial team.

To help us investigate a correction request efficiently, please provide:

• The title or headline of the article or programme concerned.
• The URL of the published article where available.
• A clear description of the alleged error.
• The specific information that you believe is incorrect.
• The correct information and supporting evidence where available.
• Your contact information in case additional clarification is required.

How We Review Correction Requests

Correction requests are reviewed based on the available evidence and the editorial circumstances surrounding the publication.

1. We identify the specific claim or information alleged to be incorrect.
2. We review the original publication and the available source material.
3. Where appropriate, we seek additional information or clarification from relevant sources.
4. We determine whether the issue represents a factual error, clarification issue, editorial disagreement or another matter.
5. Where a material error is confirmed, we make an appropriate correction to the published content.

Evidence and Supporting Information

Correction requests should, where possible, be supported by reliable evidence.

Depending on the subject matter, useful evidence may include official documents, statements from relevant authorities, verified records, direct documentation or other credible sources.

A disagreement with the opinion, tone or editorial judgment of an article does not necessarily constitute a factual error.

When a Correction Is Made

When a material factual error is confirmed, GhanaTalksRadio may correct the relevant portion of the article while preserving the integrity and context of the original report.

Where appropriate, a correction notice may be added to the article to explain what was corrected.

The nature of the correction will depend on the significance of the error and the circumstances in which it occurred.

Significant Errors

Particularly significant errors may require more prominent correction or clarification.

Examples may include errors that materially change the meaning of a story, incorrectly identify a person, incorrectly attribute serious allegations, significantly misstate financial or statistical information, or materially misrepresent an event.

Headlines and Social Media

Corrections may also be necessary where an error appears in a headline, caption, image description, social-media post or other distribution format.

Where a material error has been distributed through our digital channels, we may update the relevant content or distribution material to reflect the correction.

Archived and Previously Published Content

Older articles may remain accessible as part of the historical record. Where a material factual error is identified in previously published content, we may update the article and provide an appropriate correction or clarification.

What Is Not Normally a Correction

Not every complaint about published content represents a factual error.

• Disagreement with an editorial opinion is not necessarily a factual error.
• Disagreement with the prominence or placement of a story is not necessarily a factual error.
• Disagreement with a political or social position expressed by a quoted source is not necessarily a factual error.
• Requests to remove accurate information solely because it is inconvenient may not qualify as correction requests.

Right of Reply

Where a published report contains significant allegations or claims concerning an individual or organization, GhanaTalksRadio may provide an appropriate opportunity for a response where editorially justified.

A response or right of reply does not necessarily mean that the original report was factually incorrect.

Our Editorial Responsibility

GhanaTalksRadio takes responsibility for the accuracy and integrity of content published through its editorial platforms.

We encourage readers, listeners and members of the public to bring potential errors to our attention. Constructive feedback helps us improve the quality and reliability of our journalism.

Contact Us About a Correction

To report a potential factual error or request a correction, please contact the GhanaTalksRadio editorial team.